In the past years, there has been increasing awareness by the public and policy makers on the potential harm that social network manipulation can produce. Yet, most researchers have looked at the front end of the problem: developing algorithms to flag fake accounts on social networks and suspend them. No studies have investigated the problem from an industry perspective, with questions such as:
- How political campaigns or hate groups manage to share 100,000 times their posts ?
- Where do they buy such service?
- How is the service delivered?