Careers

No recruiters. Principals only. Must be eligible to work in Canada

 


 

This position is available in Halifax ,NS , Canada   

GoSecure is recognized as a leader and innovator in cybersecurity solutions. The company is the first and only to integrate an Endpoint and Network threat detection platform, Managed Detection and Response services, and Cloud/SaaS delivery. Together, these capabilities provide the most effective response to the increased sophistication of continuously evolving malware and malicious insiders that target people, processes and systems. With focus on innovation quality, integrity, and respect, GoSecure has become the trusted provider of cybersecurity products and services to organizations of all sizes, across all industries globally

 

Job purpose:

The Technology Solutions Coordinator position is a hands-on technical role as part of the ICT Team. The ICT Team is responsible for managing IT technologies, developing and establishing IT infrastructure standards and procedures of IT software and hardware systems supporting the business.

 

Duties and responsibilities:

The incumbent is responsible for the following:

  • Perform system administrative tasks maintaining, updating and enhancing the production systems, including monitoring, managing, and tuning servers, and systems to ensure expected availability and performance levels are achieved.
  • Troubleshoot through diagnostic techniques and by asking pertinent questions to assess and resolve internal user issues and follow up to ensure maximum user productivity.
  • Resolve and/or escalate issues in a timely fashion.
  • Participates in the implementation of new technologies and applications.
  • Work with cross-functional teams to resolve issues and escalate complex problems to appropriate team members
  • Provide solution/identify and recommend software customizations and enhancements to meet ongoing business requirements using appropriate technologies and services.
  • Create and execute development plans and revise as appropriate to meet changing needs and requirements.
  • Participate in procurement management and sourcing of supplies as required.
  • Supporting customers in an On-Call Rotation for afterhours emergency calls.
  • Perform other duties as they arise and are assigned.

 

Qualifications:

  • University degree in Computer Science or college diploma from a related program
  • 3 years or more of experience in similar positions
  • Customer service experience
  • Working knowledge of networking infrastructure, AWS, Azure, Linux, Windows including CLI for each; Office products and iOS and Android
  • Exceptional ability to multitask and meet deadlines
  • Ability to work independently and in a collaborative team environment
  • Excellent written and verbal communication and presentation skills
  • Energetic and positive attitude

 

Working conditions:

  • This position is based in an office environment.
  • Office hours: Monday to Friday 9am to 5pm, may include some evenings/weekends.
  • Some travel may be required.

 

Physical requirements:

  • Able to spend long hours sitting and using computers, which can cause muscle strain.
  • Ability to lift upwards of 50 lbs of computer equipment.

 

Benefits of working at GoSecure 

  • Competitive salaries;
  • Modern office and friendly environment;
  • Complete health benefits;
  • Flexible work hours;
  • Accessibility to a group retirement savings program and employer contributions;
  • Cell phone and laptop provided by employer;
  • Continuing education policy;
  • Inclusive culture focused on people, customers and innovation.

 

Please email resumes and cover letters to hr@gosecure.ca with the position title.

GoSecure offers a creative and challenging work environment, a competitive benefit package, and a great atmosphere to foster career growth. Come put your career on the leading-edge and bring your talents to a much sought-after high growth opportunity in technology- GoSecure!

GoSecure is an Equal Opportunity Employer committed to hiring a diverse work team (EEO/AA)

 

    HR Contact

      hr@gosecure.ca

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