There Is a Difference with Managed Detection and Response
First, understand the different offerings in the marketplace:
Managed Security Service Provider
Managed Detection and Response
With the alphabet soup that is cybersecurity, it’s important to understand the difference between your service provider options. It is not always a “better vs. worse” conversation, but we believe that the focused approach of Managed Detection and Response (MDR) is the right solution for most organizations and here’s why.
In the Beginning…
As new services are added, MSSPs must find the resources to manage these modern technologies and manage them better than their customers can. One minute an MSSP is taking a request to make a firewall change, the next they are responding to a round of SIEM alerts. Customers expect all of this to happen seamlessly and quickly which, unfortunately, is not always the case. As workloads increase, it’s not uncommon, due to the “spread thin” nature of their teams, for MSSPs to respond far too slowly. Even common firewall rule changes can take over 24 hours to complete, leaving customers exposed.
When it comes to cybersecurity, detection and response is vital. Read almost any security report and you’ll hear about dwell time – the amount of time a cybercriminal is on your network before you detect it. By most accounts, the average is still months. And some of these reports are from MSSPs talking about their own customers. The truth is, most MSSPs are good at management of the foundational security elements. Their attempts to deliver high-quality detection and response services are lacking.
Managed Detection and Response Brings the Focus and Speed
Endpoint Detection and Response (EDR) was the initial foray in this area, as both vendors and customers (and cybercriminals) realized that traditional anti-virus (AV) was no longer effective, yet the endpoint was still under attack. While EDR has proven to be extremely effective it, too, has fallen victim to alert fatigue syndrome. Increased endpoint visibility was immensely powerful and automatically responding to certain actions proved effective, but there was still a lack of coordination between alerts across multiple vectors.
GoSecure Titan Managed Detection and Response (MDR) –
helping you detect and respond faster than you ever thought possible. Defend against breaches with an industry-leading 15-minute response time from detection to mitigation.
So, how do MDR companies focus more on detection and response, you ask?
It’s simply a difference in goal. GoSecure Titan® Managed Detection and Response was built with this one idea in mind – detecting and responding as quickly as possible. Everything else we do is complementary to this goal and will not distract us from achieving it.
A Gartner® Research Report
Quick Answer: What Key Questions Should I Ask When Selecting an MDR Provider?